Online Sales

Online Sales Integration

Odoo CRM

Connect your online sales channels with Odoo CRM.

Online Sales Integration connects your Odoo website and e-commerce store directly to Odoo CRM, so orders, payments, and customer activity from your online channels sync into the same records your sales team uses. Simplify-ERP configures the website, e-commerce sync, and payment integration so online and offline sales share one source of truth.

Odoo module
CRM + eCommerce
Setup effort
Medium to high
Best for
Retailers & B2B online sellers
Integrates with
Website, Payment providers, External APIs

Use cases

E-commerce lead at a B2B parts distributor

Situation
Orders placed through the online shop do not appear in the CRM the sales team uses, so account managers are unaware of what their customers just bought online.
How we solve it
Simplify-ERP syncs the online store with Odoo CRM, so every online order updates the customer record automatically and account managers see it alongside offline activity.

Operations lead at a subscription-box startup

Situation
Payment failures and renewals handled by an external checkout tool are invisible to the team managing customer relationships in the CRM.
How we solve it
Simplify-ERP connects the payment provider to Odoo CRM through the API, so a failed renewal payment creates a follow-up task for the account team automatically.

FAQ

Frequently asked questions

Do online orders automatically appear in the CRM?

Yes, once the integration is configured, an online purchase or inquiry creates or updates the corresponding customer record in CRM, so sales sees the same activity your online store recorded.

Can we connect Odoo to a payment provider we already use?

In many cases yes, Odoo supports a range of common payment providers, and Simplify-ERP reviews your existing setup to confirm compatibility before integrating it.

Can external platforms connect through an API?

Yes, Odoo exposes an API that lets external systems, such as a marketplace or a custom app, exchange data with your CRM and website, and Simplify-ERP scopes this during setup.

Does this replace our existing e-commerce platform?

Not necessarily, Simplify-ERP can either build your store on the Odoo e-commerce app or sync an existing platform with Odoo CRM, depending on what fits your setup best.

Website Integration

Seamless integration with your website.

E-Commerce Sync

Synchronization with online shops.

API Connection

Connection to external platforms.

Online Payments

Integrated payment processing.

Optimize Online Sales

Seamlessly integrate your online channels.